/* Widget de Suporte - Chat IA */
.support-widget {
    position: fixed;
    bottom: 20px;
    right: 20px;
    z-index: 10000;
}

.support-button {
    width: 60px;
    height: 60px;
    border-radius: 50%;
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    border: none;
    box-shadow: 0 4px 20px rgba(102, 126, 234, 0.4);
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 28px;
    transition: all 0.3s ease;
    animation: pulse-support 2s infinite;
}

.support-button:hover {
    transform: scale(1.1);
    box-shadow: 0 6px 30px rgba(102, 126, 234, 0.6);
}

@keyframes pulse-support {
    0%, 100% { box-shadow: 0 4px 20px rgba(102, 126, 234, 0.4); }
    50% { box-shadow: 0 4px 30px rgba(102, 126, 234, 0.8); }
}

.badge-notification {
    position: absolute;
    top: -5px;
    right: -5px;
    background: #ef4444;
    color: white;
    width: 20px;
    height: 20px;
    border-radius: 50%;
    font-size: 12px;
    font-weight: 700;
    display: flex;
    align-items: center;
    justify-content: center;
    animation: bounce-badge 1s infinite;
}

@keyframes bounce-badge {
    0%, 100% { transform: translateY(0); }
    50% { transform: translateY(-5px); }
}

.chat-window {
    position: fixed;
    bottom: 100px;
    right: 20px;
    width: 380px;
    height: 550px;
    background: white;
    border-radius: 20px;
    box-shadow: 0 10px 40px rgba(0,0,0,0.2);
    display: none;
    flex-direction: column;
    overflow: hidden;
    z-index: 9999;
    animation: slideUp 0.3s ease;
}

.chat-window.active {
    display: flex;
}

@keyframes slideUp {
    from {
        transform: translateY(20px);
        opacity: 0;
    }
    to {
        transform: translateY(0);
        opacity: 1;
    }
}

.chat-header {
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    color: white;
    padding: 20px;
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.chat-header h3 {
    margin: 0;
    font-size: 1.1rem;
    font-weight: 700;
}

.chat-header-status {
    font-size: 0.85rem;
    opacity: 0.9;
    display: flex;
    align-items: center;
    gap: 5px;
}

.status-dot {
    width: 8px;
    height: 8px;
    background: #10b981;
    border-radius: 50%;
    animation: blink-dot 2s infinite;
}

@keyframes blink-dot {
    0%, 100% { opacity: 1; }
    50% { opacity: 0.5; }
}

.chat-close {
    background: rgba(255,255,255,0.2);
    border: none;
    color: white;
    width: 30px;
    height: 30px;
    border-radius: 50%;
    cursor: pointer;
    font-size: 20px;
    line-height: 1;
    transition: all 0.3s ease;
}

.chat-close:hover {
    background: rgba(255,255,255,0.3);
    transform: rotate(90deg);
}

.chat-body {
    flex: 1;
    overflow-y: auto;
    padding: 20px;
    background: #1f2937;
}

.chat-message {
    margin-bottom: 15px;
    animation: fadeIn 0.3s ease;
}

@keyframes fadeIn {
    from { opacity: 0; transform: translateY(10px); }
    to { opacity: 1; transform: translateY(0); }
}

.message-bot {
    display: flex;
    gap: 10px;
    align-items: flex-start;
}

.message-avatar {
    width: 35px;
    height: 35px;
    border-radius: 50%;
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 18px;
    flex-shrink: 0;
}

.message-content {
    background: #374151;
    color: #f3f4f6;
    padding: 12px 15px;
    border-radius: 15px;
    box-shadow: 0 2px 5px rgba(0,0,0,0.2);
    max-width: 75%;
}

.message-user .message-content {
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    color: white;
    margin-left: auto;
}

.message-user {
    display: flex;
    justify-content: flex-end;
}

.chat-options {
    display: grid;
    gap: 8px;
    margin-top: 10px;
}

.option-button {
    background: #374151;
    border: 2px solid #4b5563;
    padding: 12px 15px;
    border-radius: 10px;
    cursor: pointer;
    transition: all 0.3s ease;
    text-align: left;
    font-size: 0.9rem;
    color: #f3f4f6;
    font-weight: 500;
}

.option-button:hover {
    border-color: #667eea;
    background: #4b5563;
    transform: translateX(5px);
}

.typing-indicator {
    display: none;
    align-items: center;
    gap: 10px;
    padding: 10px 0;
}

.typing-indicator.active {
    display: flex;
}

.typing-dots {
    display: flex;
    gap: 4px;
}

.typing-dot {
    width: 8px;
    height: 8px;
    background: #9ca3af;
    border-radius: 50%;
    animation: typing 1.4s infinite;
}

.typing-dot:nth-child(2) {
    animation-delay: 0.2s;
}

.typing-dot:nth-child(3) {
    animation-delay: 0.4s;
}

@keyframes typing {
    0%, 60%, 100% { transform: translateY(0); }
    30% { transform: translateY(-10px); }
}

.chat-input-area {
    padding: 15px;
    background: #1f2937;
    border-top: 1px solid #4b5563;
    display: none;
}

.chat-input-area.active {
    display: flex;
    gap: 10px;
}

.chat-input {
    flex: 1;
    padding: 12px 15px;
    border: 2px solid #4b5563;
    background: #374151;
    color: #f3f4f6;
    border-radius: 25px;
    font-size: 0.9rem;
    outline: none;
    transition: border-color 0.3s ease;
}

.chat-input:focus {
    border-color: #667eea;
}

.chat-send {
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    border: none;
    color: white;
    width: 45px;
    height: 45px;
    border-radius: 50%;
    cursor: pointer;
    font-size: 18px;
    transition: all 0.3s ease;
}

.chat-send:hover {
    transform: scale(1.1);
}

@media (max-width: 768px) {
    .chat-window {
        width: calc(100vw - 40px);
        height: calc(100vh - 140px);
        right: 20px;
        bottom: 100px;
    }
}